Privacy Policy

Glow Creative collects personal information from you, including information about your:
  • name
  • contact information
  • location
  • computer or network
  • interactions with us

Glow Creative collects your personal information in order to:

  • follow up with enquiries and work with clients.
  • see general website visitor information to get an idea of the audience we are reaching online and to analyse what we can do better.

Besides Glow Creative’s team, we share this information with:

  • Hnry in order to invoice or quote clients or potential clients.
  • MailChimp in order to contact clients with updates and key information.

Only the information of clients with a signed contract is shared with the above.

Providing some information is optional. If you choose not to enter contact information, we’ll be unable to contact you during a project or follow up with enquiries.

We keep your information safe by storing with trusted software tools and only keeping required information to operate .

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at info@glowcreative.co.nz.

Information Glow Creative collects

Glow Creative collects general information such as page views, website visits, countries visitors are from, and what type of device is used (desktop, tablet, or mobile). Information relating directly to individuals is not collected or stored unless you provide it via the contact form or website questionnaire.

Why general information is collected

General web traffic information is monitored for improvements to the website and marketing. For instance, if I see most users are visiting via a mobile device, I will ensure that the website works just as well on mobile as it does on desktop. Or if I see a decline in visitors I can make an attempt to attract more people to the website through a new marketing campaign.

Personal information provided through the contact form

If you provide personal details through the contact form in order to get in touch with Glow Creative, these details are used only to reach you. These details are not shared with other parties.

Contact form required personal details

Reaching out via the contact form on the website requires your first name, last name, and your email address. This is so I know who I am speaking with and so that I can reply to your message via email. If you do not wish to provide this information in the form, you can reach me via my social media channels or email me directly at info@glowcreative.co.nz

Personal information provided through the website questionnaire

Information provided through the website questionnaire is used to accurately match your business situation to a Glow Creative service. I make recommendations based upon the information you provide. I also follow up with you using the contact information you provide.

Accessing and requesting personal information

If you wish to see the information Glow Creative has on file for you, please reach out to info@glowcreative.co.nz or use the contact form to request this. I will delete your information by request if you no longer wish to be on file at Glow Creative. You can also update your information by request.

If Glow Creative’s website security is compromised

In the case that the Glow Creative website’s security is compromised, hackers could potentially access your first name, last name, and email address ONLY if you submitted a message through the contact form. However, this information is regularly cleared from the website to minimise such risk. If a breach of information is detected, you will be notified via email.